E - Commerce

• Customers today expect highly personalized shopping experiences, regardless of the channel or touch point.

• To stay competitive, companies are now focusing on delivering true omni-channel shopping and service experiences.

• While loyalty is a key factor, most companies lack the infrastructure to support this kind of customer experience.

• They require an infrastructure that unifies business applications and provides a single source of item, inventory, customer and order data to create seamless, channel-agnostic, and personalized experiences.